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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cosme Barajas

Cosme Barajas

October 1, 2026

5  out of  5
rating by Cosme Barajas
"Great insurance very friendly very understanding been with them since 92 never had a bad experience!"
We responded:
"Cosme, thank you for the amazing review! Our San Antonio insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Terry Padilla, your State Farm Agent "
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Tommy Hewitt

September 30, 2026

5  out of  5
rating by Tommy Hewitt
"I love this office, very clean, very professional. The staff is very helpful and answer any questions I may have. I recommend this office.."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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David Barrera

September 29, 2026

5  out of  5
rating by David Barrera
"The office staff is very polite. Michelle is very attentive and makes sure your needs are met by finding the cheapest coverage available for you. I recommend Terry Padilla agent office."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Danny Tello

September 28, 2026

5  out of  5
rating by Danny Tello
"I really liked this office, they really treat their customers with kindness, take their time to answer all questions. Their insurance rates are reasonable and they have great customer service. I recommend you stop by the office for quote."
We responded:
"Thank you for the 5-star review of Terry Padilla’s team - we really appreciate your kind words! "
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Carmen Ali

September 28, 2026

5  out of  5
rating by Carmen Ali
"Customer service is top notch! Great company and great service! You should stop by for a quote. You will be glad you did!"
We responded:
"Hi Carmen, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in San Antonio.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Terry Padilla "
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A. Karreman

September 23, 2026

5  out of  5
rating by A. Karreman
"This office is the best!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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maya stites

September 20, 2026

5  out of  5
rating by maya stites
"I have been with State Farm for a year now and anytime I have needed help Michelle is there right away. She has handled my car and home insurance thus far. She is always helpful, sweet and fast! Thank you Michelle for a great first year."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lisa Aguilar

September 18, 2026

5  out of  5
rating by Lisa Aguilar
"I had a wonderful experience working with Michelle for my auto and renters insurance. She provided an excellent bundled rate, addressed all my questions, and responded to my messages promptly throughout the entire process."
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Tony Aguirre

September 18, 2026

4  out of  5
rating by Tony Aguirre
"I have been a very happy and content customer for several years now. They are very professional, knowledgeable, courteous,-just beautiful people–and will go above and beyond to get you the help and service that you need. I am so glad that they are my provider! Give Ms. Padilla a chance to be YOUR Provider as well…. you’ll be glad you did!"
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michael juarez

September 18, 2026

5  out of  5
rating by michael juarez
"I really like this office ,staff is very helpful with my insurance needs and in helping me process payments. I recommend this office to those shopping for insurance."
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Jesse Castilleja

September 18, 2026

5  out of  5
rating by Jesse Castilleja
"Terry Padilla & her team at State Farm are outstanding! From the first interaction, Terry was professional, knowledgeable, and genuinely cared about finding the right coverage for my needs. Her employees Oralia and Michelle were just as wonderful, friendly, responsive and always happy to help with any questions or concerns. I highly recommend Terry Padilla and her team, if you’re looking for reliable insurance service with a personal touch!"
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Jamilex Hernandez

September 17, 2026

5  out of  5
rating by Jamilex Hernandez
"Ms.Michelle, Ms.Terry, and Ms.Oralia are very sweet! Super helpful. I would recommend going to them. I've been with them for a very long time. Me and my mom like it here! ♡"
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Nick Medina

September 17, 2026

5  out of  5
rating by Nick Medina
"Had a very good experience! Oralia and Terry answered all my questions and concerns. They made me feel at ease with how they explained different topics. Their patience and understanding is without a doubt very appreciated!
Thank you so much!
Nick Medina"
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Nick Gonzales

September 16, 2026

5  out of  5
rating by Nick Gonzales
"Terry Oralia and Michelle are 👍"
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Araceli Galvez

September 16, 2026

5  out of  5
rating by Araceli Galvez
"This office is exceptional, they go out of their way to help me with my insurance needs. They are always there to help answer my questions. The staff is very friendly! Go by their office for a quote 😊"
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Mary

September 16, 2026

5  out of  5
rating by Mary
"The staff is very helpful and friendly. They answer all my questions and good about notifying me of any changes to my policy. I really recommend this Agent office Terry Padilla."
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Melissa Rubio

September 15, 2026

5  out of  5
rating by Melissa Rubio
"This office has always been great and always a great experience here. The ladies are always in great spirit and very generous. Michelle has always helped me in whatever I may need when it comes to insurance cards, payments or questions I may have. She is my go to as “the boss TERRY” is always in her office working keeping busy. Terry is always helpful as well I have no complaints. The ladies there do a great job in keeping their clients.😊"
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Raul Ramirez

September 14, 2026

5  out of  5
rating by Raul Ramirez
"I don't have any complaints about this office, the staff is very helpful and friendly. They help me with all my insurance needs when I come into the office. I recommend this office."
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Marisela Quiroz

September 12, 2026

5  out of  5
rating by Marisela Quiroz
"Thank you Terry, Fernanda Oralia and Michelle! You Guys are exceptional!"
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Alberto Martinez

September 11, 2026

5  out of  5
rating by Alberto Martinez
"I have been with State Farm for six months and I love this agency, they are very friendly and helpful. My insurance rate is very reasonable. I recommend this office to anyone shopping for insurance."
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Oscar Yepez

September 10, 2026

5  out of  5
rating by Oscar Yepez
"Fernanda Oralia is very helpful patient and knowledgeable."
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Jazmin Leal

September 10, 2026

5  out of  5
rating by Jazmin Leal
"Fernanda Oralia is very helpful, patient and knowledgeable"
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Darrien Landin

September 3, 2026

5  out of  5
rating by Darrien Landin
"Great experience with my car insurance! The service was excellent, and the staff was very friendly and helpful. Highly recommend!"
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Michelle Rubio

June 11, 2026

5  out of  5
rating by Michelle Rubio
"This office is amazing at customer service! Terry, Oralia, and Michelle are great managers and go out of their way to meet the customer needs and make them feel very welcome. I truly recommend this office located at 6633 S Zarzamora San Antonio Tx. 78224. Stop by for a free auto, home, and life quote !"
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Janie Gonzalez

April 3, 2026

5  out of  5
rating by Janie Gonzalez
"Terry is awesome over 38 yrs experience thx!!! 😊"