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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rogelio Quiroz

November 6, 2026

5  out of  5
rating by Rogelio Quiroz
"Like a good neighbor, STATEFARM is there. This office has very good customer service. Very friendly and they will answer any questions you have. I have my auto policy here and highly recommend them.Ms Michelle, Ms.Terry"
We responded:
"Rogelio, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Antonio. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Terry Padilla and Team "
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Nick Gonzales

November 5, 2026

5  out of  5
rating by Nick Gonzales
"Terry Oralia and Michelle are 👍"
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Cosme Barajas

November 5, 2026

5  out of  5
rating by Cosme Barajas
"Great insurance very friendly very understanding been with them since 92 never had a bad experience!"
We responded:
"Cosme, thank you for the amazing review! Our San Antonio insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Terry Padilla, your State Farm Agent "
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Jessica Poeverlein

November 5, 2026

5  out of  5
rating by Jessica Poeverlein
"I left and regretted it sooo bad , I have missed them so much. Other places are horrible compared to them!"
We responded:
"Thank you so much for your kind review, Jessica!  If you need insurance assistance, we are just an email or call away! - Terry Padilla, your State Farm Agent   "
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John Flores

November 4, 2026

5  out of  5
rating by John Flores
"This office is amazing! They offer great customer service and the ladies there are very friendly. I recommend this office."
We responded:
"John, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my San Antonio insurance team! - Your State Farm Agent, Terry Padilla "
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Anita Henderson

November 3, 2026

5  out of  5
rating by Anita Henderson
"Thank you very much mitchell greenwood office manager was very polite and very professional thank you very much for all you're doing"
We responded:
"Anita, thank you for the amazing review! Our San Antonio insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Terry Padilla, your State Farm Agent "
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Sarai Valle

November 3, 2026

5  out of  5
rating by Sarai Valle
"I have been with State Farm for a long time and Ms.Greenwood and Ms. Padilla are courteous and kind and provide excellent customer service! Always a great experience, don’t hesitate to call them!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in San Antonio. "
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Margaret Lopez

November 2, 2026

5  out of  5
rating by Margaret Lopez
"I have been a client for over 36 years. She is TOP NOTCH in all her office does with my policies. I Highly recommend her."
We responded:
"Thank you so much for your kind review, Margaret!  If you need insurance assistance, we are just an email or call away! - Terry Padilla, your State Farm Agent   "
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Martha Guzman

October 30, 2026

5  out of  5
rating by Martha Guzman
"Estoy muy agradecida con la Atencion k recibió siempre de Oralia, Michelle y Miss Terry y lo unico k puedo decir k son súper amables y muy profesionales en su trabajo excelente servicio!!"
We responded:
"Hi Martha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Terry Padilla’s team.  Please reach out to us if any questions come up!  - Terry Padilla’s Insurance Team "
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Mahou_ The Panda

October 30, 2026

5  out of  5
rating by Mahou_ The Panda
"Great experience"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Pedro Nava

October 30, 2026

5  out of  5
rating by Pedro Nava
"Excelente Servicio!"
We responded:
"Thank you so much for your wonderful feedback of us here at Terry Padilla’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Terry Padilla’s Insurance Team "
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Albert Perez

October 29, 2026

5  out of  5
rating by Albert Perez
"Always been there to help me out with any issues & always go the extra mile 👍"
We responded:
"Thank you for the 5-star review, Albert! We’re proud to serve the San Antonio community and truly appreciate your support. "
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Mark Gallardo

October 28, 2026

5  out of  5
rating by Mark Gallardo
"Always friendly and attentive to my needs.they always call back and follow up if they are busy.very much satisfied with Terry and Michelle,keep up the good work..."
We responded:
"Hi Mark, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Terry Padilla’s team.  Please reach out to us if any questions come up!  - Terry Padilla’s Insurance Team "
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Melijah Reyes

October 28, 2026

5  out of  5
rating by Melijah Reyes
"Great experience and great rates ! They were super helpful, friendly, and answered any questions I had about my policy. Definitely recommend, made everything easy for me."
We responded:
"Hi Melijah, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in San Antonio.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Terry Padilla "
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Olga Delacruz

October 28, 2026

5  out of  5
rating by Olga Delacruz
"Me encanta la oficina de Terry Padilla porque son muy amables, me atienden de inmediato y responden a cualquier pregunta que tenga sobre mi póliza. Me gusta mucho que hablan espanol y que uno puede acercarse a su oficina local para realizar pagos en efectivo o con tarjeta de crédito."
We responded:
"Olga, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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Edgar Morales

October 28, 2026

5  out of  5
rating by Edgar Morales
"Amazing customer service and great price"
We responded:
"Thank you so much for the 5-star rating, Edgar! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Terry Padilla "
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Blanca Cardenas

October 28, 2026

5  out of  5
rating by Blanca Cardenas
"I cannot recommend Oralia enough! She made the entire insurance process easy, stress-free, and understandable. From the very beginning, she was friendly, patient, and incredibly knowledgeable. Oralia took the time to answer all of my questions, explain my options, and ensure I had the right coverage for my needs. Her professionalism, attention to detail, and genuine care for her clients truly set her apart. If you're looking for an insurance agent who goes above and beyond, Oralia is the one to call. Thank you for your outstanding service! 💙"
We responded:
"Thank you so much for your wonderful feedback of us here at Terry Padilla’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Terry Padilla’s Insurance Team "
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Elias Cervantes

October 27, 2026

5  out of  5
rating by Elias Cervantes
"El servicio al cliente de esta oficina es increible. Michelle es muy servicial con todas mis necesidades de seguro y responde todas mis preguntas y expectativas."
We responded:
"Elias, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Terry Padilla and Team "
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Leonard Gonzalez

October 27, 2026

5  out of  5
rating by Leonard Gonzalez
"I been with Terry for ten years and michelle always been so helpful with all my questions, their rates are good and helpful to find you the best rates, i highly recommend them."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Martin d Zarate cabrera

October 26, 2026

5  out of  5
rating by Martin d Zarate cabrera
"This office was very helpful and answered all our coverage questions.Michelle was amazing and has great customer service, we were able to bundle home and auto at a great price."
We responded:
"Martin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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David Mccormick

October 26, 2026

5  out of  5
rating by David Mccormick
"The staff was amazing 🤩 , very helpful, explained coverage so well in depth, and loved the insurance prices for my home and auto that I bundled."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in San Antonio to know you had such a great experience with us. "
Profile photo of Martin Padilla

Martin Padilla

October 26, 2026

5  out of  5
rating by Martin Padilla
"The ladies in this office are awesome, they have helped us so much!"
We responded:
"Thank you so much for the 5 stars, Martin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jesus Saucedo

October 22, 2026

5  out of  5
rating by Jesus Saucedo
"Good offers and great service"
We responded:
"Thanks so much for the fantastic rating, Jesus! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Fernanda O Martynez

October 19, 2026

5  out of  5
rating by Fernanda O Martynez
"The Agent has over 30 years experience and is very knowledgeable and efficient. Would recommend her anytime. Michelle is incredibly helpful and Terry goes above and beyond!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Samuel Luna

Samuel Luna

October 17, 2026

5  out of  5
rating by Samuel Luna
"I have been getting great customer service from Terry and her team for many years. Thank you all for everything and always being kind. 🐺💙"
We responded:
"Thank you for the 5-star review, Samuel! We’re proud to serve the San Antonio community and truly appreciate your support. "